European Airline Customer Service – a Chicken vs Egg Thing?

This is a tale of three airlines with three different airline customer service nightmares: delays, cancellations, and missed connections. One occurred in the US while the other two happened in Europe. Looking back on each situation it makes me wonder which came first – horrible European airline customer service or extremely low expectations by European […]

Travel Before the Internet – a Miracle in Athens

You’re meeting some friends in Athens. The hotel where you planned to meet is closed. So, you Facetime, Skype, or Facebook message them and come up with a new plan. So simple. But it wasn’t always that easy to travel before the internet.  The tale begins in Italy… …where one fair maiden traveled alone en […]

Snapshots of our Amazing Nepal Adventure

In a recent “Humans of the World” profile, I interviewed a man who I believe is a candidate for “The Most Interesting Man in the World” – Trek Thunder Kelly. He shared some valuable lessons about human nature he learned on his round-the-world epic adventure a few years ago. “I met people EVERYWHERE who were kind and giving […]